Wednesday, January 25, 2012

H&M Scandal!

H&M accused of stealing a local Atlanta Artist's Work.

 Tori emailed Regretsy to point out that a sign she had painted in 2008 as a love letter to her “tight-knit” neighborhood was swiped by H&M and subsequently used on things like bath towels and door mats. The items in question were sold on the UK’s H&M site (see above), but we don’t see them there now, not surprisingly.

LaConsay wrote to complain to H&M and got he following response from a customer service rep:
“We employ an independent team of over 100 designers. We can assure you that this design has not been influenced by your work and that no copyright has been infringed.” After that, she sent her tale to Regretsy.

Regretsy also emailed H&M and Here's the copy of complaint sent via H&M's customer service portal. Please note their reply.

Many Facebook users are posting things on H&M's wall regarding the issue and Regretsy  took this screen shot of one of H&M’s replies to readers’ comments, which have been numerous:

H&M has since been pretty conciliatory, posting on their Twitter and Facebook pages the following message:
We are looking into the situation concerning the issues many of you have raised and will contact Tori LaConsay directly for further dialogue.
We are very sorry for our customer service team´s reply, it is very unfortunate and we apologize for it. We are in contact with Tori LaConsay and will continue the dialogue with her directly.
 H&M is one of my favorite brands and it is really a shame of them to just copy a work of others and replying people's concerns in such a wrong manner. I guess it is pretty obvious that they have done something wrong which will lead to many customers from not buying their stuffs. For now, since the issue is not yet been resolved, I will not buy anything from their store unless the person they have stepped onto has forgiven them.

so what can you say guys?

Love & Peace!